Key Account Manager

Permanent employee, Full-time · Esbjerg, Stavanger, Esbjerg, Göteborg or Hamburg

Job description

We are looking for a Key Account Manager who wants to use their skills and experience to own, manage and grow selected 

customers within Shoreline´s portfolio.


As a Key Account Manager, you will be tasked with managing a portfolio of strategic customers.

You will be responsible for developing a successful and positive customer experience! 

The journey starts with a successful onboarding - and continues all the way through to adoption, renewals and upsells.


Furthermore, you will be responsible for building a long-lasting relationship through strong knowledge of the customer’s business needs. 

What you will do
  • Own, manage, develop and grow the customer at all times.
  • Meet agreed budgets and maximize growth.
  • Identify and close upsell - and cross sell opportunities
  • Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty for long-term growth.
  • Identify overall health of customer and risk management.
  • Full commercial and technical responsibility.
  • Own the customer account plan.
  • Keep customer updated with Shoreline’s solution.
  • Identify any competing Shoreline solutions the customer is using, and what is required to replace these.
  • At all times know the status of the projects the customer is involved with, and when they need more Shoreline solutions.
  • Know of the status of ongoing and coming tenders.
  • Build a strong network within the customers organisation.
  • Take lead and participate in the customers visits to Shoreline´s offices.
  • Travel to customer locations and promote Shoreline´s solutions.
  • Participate in exhibitions and network with customers.


Who you are
  • A commercial-driven mindset
  • Strong planning and time management skills
  • Exceptional ability to communicate and foster positive business relationships
  • Enjoy working in a fast-paced and multicultural organization
  • Strategic and problem-solving mindset allowing you to be proactive at all points
  • Structured and process minded without losing focus on end-goal
  • Curious and humble
What we offer
  • The opportunity to become a member of a fast-growing venture-backed company with tremendous global potential, where your contribution will make a significant difference
  • An international work environment, with a team of knowledgeable and dedicated people that together create amazing services and software for our customers
  • A work environment focused on empowerment, happiness, autonomy, and results
  • A position where you are welcome and encouraged to provide feedback to help
    shape our platform and product
  • A “work hard - play hard - and go home” mentality.
  • Remuneration package is matching your qualifications and market conditions
  • Company lunch program
  • Team buildings and the possibility for external training and conference attendance
    to keep your mind fresh and innovative.
Additional information
  • Experience as Key Account Manager, + 5 years
  • Worked within the Renewable Energy sector, preferable the wind industry
  • Strong fluent spoken and written English
  • Good know-how for combining relationship building and sales
Contact information

For any questions, please contact:

Lena Jorgensen

Head of Account Management

 +45 26853034

About us
Shoreline is a globally-recognized, venture-backed enterprise SaaS company providing a next-generation asset development and management platform serving the renewable energy industry.

Shoreline’s mission is to build deep partnerships with our customers in renewable energy and develop products that utilize intelligent simulation technology to help them streamline operations and resources.

Our users represent all major sectors among leading global offshore wind energy companies and include project developers, analysts, operations planners, site managers, installation leads and management, OEMs, technology providers, and consultants.

Our extensive industry knowledge, groundbreaking simulation and optimization technology, and data platform enable our customers to accurately predict operational scenarios and generate actionable insights throughout all phases of the renewable energy lifecycle.
We are looking forward to hearing from you!
Thank you for your interest in Shoreline. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to ​

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